Frequently Asked Questions
How do I sign in to the web site?
Is there a fee for registering on the web site?
Why does is there a message that says, "Invalid login" when I try to login to the web site?
Where can I find my online exams to complete?
Where can I find and print my certificiate for a completed course?
How do I sign in to the web site?
First go to the ArcMesa Educators home page and go to the sign in box on the right side of the page. Enter the username and password you selected when you registered and then click on Sign In.
Not yet registered? Then click on the Register Now button above the sign in screen to register your information.
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Is there a fee for registering on the web site?
No, there is no fee for registering your information and creating a record on ArcMesa Educators. The only fees you'll encounter are fees for purchasing courses for CE credit.
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Why does is there a message that says, "Invalid Login" when I try to login with my username and password?
"Invalid Login" means that the username or password you're typing in is incorrect. Usernames and passwords are CASE SENSITIVE, meaning uppercase and lowercase letters are regarded as separate letters, not the same.
For assistance with your username or changing your password, please call Customer Service at 1-800-597-6372 or send an email to customer_services@arcmesa.com.
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Where can I find my online program exams to complete?
First, sign in to ArcMesa Educators home page with your username and password. Once you are signed in, you will be taken directly to User History where purchased online courses will be listed.
To view the online exams, click on Take Exam next to the course title. A window will come up with the online examination. Be sure to answer each question and then click Continue at the bottom of the page when you are done.
Please note that you cannot keep the exam window open for an hour or more. If the exam window is open for an hour or more, you will be asked to sign back in and your answers will not be saved. To prevent this from occurring, first review the course material under Viewing Formats.
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Where can I find and print my certificiate for a completed course?
First, sign in to ArcMesa Educators home page with your username and password. Once you are signed in, you will be taken directly to User History where purchased online courses will be listed.
To view certificates, click on Certificate next to the course title. Next, click on View Certificate to bring up the certificate.
To print: Go to File and Print.
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